Live-In Residential Manager – Shupin House

Under the supervision of the Director of Disability Services, the Residential Manager is responsible for the overall smooth day-to-day operations and providing care and supervision of all residents to ensure a safe, healthy, secure and pleasant environment, which promotes and reinforces resident growth and development of Gary’s Place and Shupin House. The Residential Manager provides oversight to home operations and performs duties in the areas of staff supervision, operational administration, home management, therapeutic intervention, documentation, and treatment plan development. The Residential Manager understands and assists in meeting budget and services goals, understands the mission and objectives of Jewish Family and Children’s Services and works within the limitations of the Agency’s resources and performs all duties in compliance with agency standards.

Essential Job Duties and Responsibilities

  1. Develop operations manual with the Director of Disability Services.
  2. Participate in recruiting and screening potential residents and staff in collaboration with the Director of Disability Services and other assigned staff.
  3. Supervise, train, schedule, and evaluate house support staff.
  4. Provide daily structure and coverage to the residence by supervising and assisting with independent living skills, orienting residents to the activities of the day; checking on meal preparation; ensuring that transportation to activities is clear and appropriate, etc.
  5. Responsible for ensuring that Shabbat programing and religious practices and customs are observed.
  6. Oversee the cooking needs with healthy menu planning, food shopping/ordering, and meal preparation, incorporating the dietary needs of the individuals.
  7. Maintain regular communication with parents, families or guardians of residents.
  8. Fill in as a support staff when necessary to ensure compliance with the staffing ratio and/or to continue to foster teamwork and mentor staff.
  9. Provide emergency coverage and help with transportation as needed in response to emergencies.
  10. Provide overnight coverage 5 nights a week (Sunday – Thursday) in exchange for a suite inside of Gary’s Place, utilities, and an hourly wage when working directly with residents. From 10pm-7am you would be able to sleep in your suite but be available to residents of the Gary Shupin Independent Living Community.
  11. Ensure that Gary’s Place and the Shupin House’s physical sites are maintained appropriately, according to Agency-wide standards with primary attention to the safety of residents and to maintaining an attractive environment. Tasks include, but are not limited to:
    1. Coordination of needed repairs and attention to facilities-related issues with the JFCS’ Director of Facilities.
    2. Assure Gary Shupin House follows all applicable state and federal safety regulations.
  12. Ensure that operations are organized efficiently and that procedures, policies, information, materials are clear and comply with legal requirements.
  13. Participate in outreach to the Jewish community and organizations serving adults with disabilities to inform them of program offerings and encourage referrals of appropriate clients.
  14. Perform other duties, as assigned.

Special Job Duty Requirements

  • Prior to October 2021, the Residential Manager promotes and live at Gary’s Place, works with residents of Shupin House on independent living skills (cooking, cleaning, budgeting, hygiene, etc.), is on call overnight Sunday-Thursday, participates in all Social Club events (approximately 8 monthly in the afternoon/evening) receives training and conducts comprehensive research on developmental and intellectual disabilities.
  • Maintains flexible work schedule and includes some evening hours.
  • Available on-call for emergency needs, triage and support.

The Neighborhood

  • Laurel Heights is located to the south of the Presidio of San Francisco and east of the Richmond District just steps away from pharmacies, restaurants, cafes, banks, and hardware and grocery stores.
  • Public transportation options: The 1 and 2 buses are a block away, the 38 is 2 blocks away, and the 33 and 43 are both about 4 blocks away.

The Suite

  • Around the corner from Shupin House, the Residential Manager would live in Gary’s Place and have their own private suite. It is a beautiful, modern, spacious, unfurnished 1 bed/1 bath suite with secure entrance and parking. There is a large modern kitchen, dining area, and outside patio. The suite has a state-of-the-art kitchen with stainless steel appliances–gas stove/range, dishwasher, washer and dryer in building, high-speed Internet, and Wi-Fi.

Required Knowledge, Skills, and Abilities

  • Ability to exercise good judgment and maintain professional boundaries.
  • Ability to work independently as well as part of a team.
  • Knowledge of Jewish community, holidays and cultural activities.
  • Language Skills: Very good oral communication skills, including active listening skills.
  • CA driver’s license and access to a car.

Required Education and Experience

  • Bachelor’s degree in human services related field, preferred.
  • Minimum of two (2) years of supervisory experience.

Compensation and Benefits

Competitive compensation will depend on experience and proficiency level. We offer a robust array of benefits including: medical, dental, and vision coverage; paid holidays, paid vacation, paid sick leave; 403(b) plan; life and disability insurance.

Application Process

Please apply here:

Only qualified candidates will be contacted. 


All qualified applicants are encouraged to apply, including minorities, women, veterans, and disabled individuals. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status. JFCS is an Equal Opportunity Employer.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.