Director, Young Adult Engagement

Under the supervision of the Director of Outreach, the Director, Young Adult Engagement plays a key role in raising the profile of JFCS with young adults and others in the community by building relationships with individuals and organizations and encouraging their involvement in JFCS. The Director develops, implements, and evaluates community, leadership and direct service volunteer initiatives that focus on engaging adults in their 20’s and 30’s in meaningful roles with JFCS.  The Director understands and assists in meeting budget and services goals, understands the mission and objectives of Jewish Family and Children’s Services, and works within the limitations of the Agency’s resources and performs all duties in compliance with agency standards.

Essential Duties and Responsibilities

Program Management

  1. Manages a portfolio of volunteer programs, including recruitment, qualification, training, placement, solicitation, and stewardship of volunteers as assigned. Supports the Director of Community Outreach in executing goals and initiatives of the Volunteer department.
  2. Leads an ongoing community outreach program to increase awareness of direct services and leadership opportunities at JFCS for adults ages 20-40. Develops and implements strategies for targeted outreach to engage individuals and organizations with JFCS and to recruit volunteers from this cohort, attracting a cadre of trained, motivated and engaged volunteers to support the programs of JFCS and the clients served.
  3. Oversees agency-wide efforts to engage young adults with JFCS service opportunities and leadership development. Coordinates all affinity group programing for this cohort including RGen and Holocaust Center 3G programs; convenes staff and provides direction and guidance to ensure collaboration and resource sharing between departments as well as planning inter-departmental programs.
  4. Ensures that volunteer programs are developed and implemented through a Jewish lens that explicitly integrates Jewish teachings, values, and practices throughout.
  5. Implements outcomes/benchmarks that enable tracking of volunteer satisfaction across a range of measurable factors.

New Leaders Fellowship Program

  1. In collaboration with other key staff, holds overall responsibility for the New Leaders Fellowship program, including recruitment of participants, program development and implementation, and ongoing engagement of alumni.
  2. In partnership with other lead staff, recruits a cohort of approximately 20 professionals ages 30-40 with leadership experience and potential to participate in a year-long fellowship program.
  3. Reviews, updates, and oversees program curriculum and program delivery, ensuring high quality, engaging programming designed to develop understanding of JFCS’s programs and services, non- profit operation, community need and Jewish community building.
  4. Develops programming for New Leaders Fellowship Alumni group to encourage ongoing participation with JFCS, including creating service, leadership and learning opportunities.

Other Programming

  1. Assists with overall operation of the San Francisco outreach department, including managing volunteer inquiries and assisting with implementation of volunteer screening, orientation and training programs that prepare volunteers for a range of services and link volunteers to Jewish values and traditions.
  2. Develops and implements targeted programming for young adults to engage them as volunteers with JFCS, including creating both individual placements and group opportunities for direct service, socialization, learning, leadership, and Jewish values exploration.
  3. Conducts outreach to individuals, business, and organizations to encourage involvement with JFCS.
  4. Manages volunteer inquiries and places volunteers appropriately through the agency, following all established policies and programs.
  5. Creates program-specific volunteer orientation and training materials, ensuring that all materials are kept up to date.

Development and Marketing

  1. Works closely with Development staff to ensure that direct service volunteers with financial capacity are made aware of opportunities for financial investment in our services and that direct service volunteers understand the funding needs of JFCS. Supports donor circles and other specialized opportunities for young adult philanthropy.
  2. Works with Marketing Department to ensure that program materials, including print, website, email, and social media, are up to date and effective.

Required Knowledge, Skills, and Abilities

  • Knowledge of Jewish traditions, holidays, and customs and of the Bay Area Jewish Community.
  • Superior organizational/project management skills. Ability to meet deadlines and manage multiple tasks simultaneously
  • Sensitivity to the needs of the populations served by JFCS.
  • Excellent ability to communicate effectively both verbally and in writing, both individually and in group settings.
  • Strong interpersonal skills – active listener and connector.
  • Desire to work in a social service setting required. Commitment to and enthusiasm for the mission, goals, and objectives of the Agency
  • Strong computer skills and proficiency with Microsoft Office software programs, social media (Facebook/Instagram.) Experience with Constant Contact and Raiser’s Edge database a plus.
  • Willing to work occasional nights and weekends.
  • Ability to work in a fast-paced environment and complete projects with a minimum amount of direct supervision

Required Education and Experience

  • BA required.
  • A minimum of 2 years of experience in program management required; experience engaging with adults in their 20’s and 30’s in a volunteer or leadership capacity preferred.
  • Experience in a collaborative and team-oriented environment.

Compensation and Benefits

This is a full-time, salaried, exempt position with benefits. Competitive compensation will depend on experience and proficiency level. We offer a robust array of benefits, including medical, dental, and vision coverage; paid holidays; paid vacation and sick leave; 403(b) plan; and life and disability insurance.

Application Process

Please apply here:

To be considered for this position, you must meet the requirements and competencies listed above. Application materials will be reviewed as they are received and well-qualified candidates will be contacted for an interview.


All qualified applicants are encouraged to apply, including minorities, women, veterans, and disabled individuals. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status. JFCS is an Equal Opportunity Employer.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.