Program Director – Domestic Violence Case Management


For nearly 175 years, Jewish Family and Children’s Services of San Francisco, the Peninsula, Marin and Sonoma Counties has served the Bay Area’s children, families, and older adults. As the problem-solving center for our community, JFCS is the oldest and largest family services institution in the United States, serving more than 120,000 people annually who are facing life transitions and personal crises. JFCS has earned a national reputation as a leader in developing research-based social services and educational programs that strengthen individuals, families, and community.


Under the supervision of the Associate Executive Director, the Program Director plays a vital role in the oversight and implementation of programs serving at-risk families in the regions we serve based in San Francisco. The Program Director understands and assists in meeting budget and services goals, understands the mission and objectives of Jewish Family and Children’s Services and works within the limitations of the Agency’s resources, and performs all duties in compliance with agency standards.


  • Salary Range:  $80,000 – $115,000
  • Employment Type: Full-time, with benefits
  • Be part of a financially stable nonprofit with a long and rich history
  • Be part of a large multi-faceted organization serving 120,000 people with over 40 programs
  • Employer 403(b) retirement match plus additional employer contribution (subject to eligibility)
  • Cafeteria plan with medical, dental, vision, FSA, Employer-paid life, and disability insurance
  • 16 holidays (10 federal and up to 6 Jewish holidays), annually
  • 3 weeks of vacation and 2 weeks of sick leave, annually


  • Ensures the effective provision of services to survivors of intimate partner violence across the agency, including prevention, treatment, and other supportive services
  • Provides direct clinical and case management service to a caseload of at-risk women and children, ensuring the provision of safe housing and supportive services through screening of applicants, conducting a full assessment, and developing and implementing case management plans with a goal of self-sufficiency and permanent housing for each client. Assigns cases to other adult case managers in conjunction with the Associate Executive Director and ensures that their work meets program standards.
  • Develops and evaluates services to clients that reflect current research and best practices in the field. Assesses client and program needs and recommends and implements program changes to improve and enhance services across all regions. Develops outcomes/benchmarks that enable tracking of client progress across a spectrum of measurable factors.
  • Budgets responsibility for the program cost center. Meets fee and service goals established in the annual work plan in areas, manages grants and contracts supporting the program. Reviews monthly financials and prepares variance reports.
  • Serves as one of the Agency’s spokespersons on issues related to effective advocacy and provision of services to victims of intimate partner violence. Offers staff and community education and training on family violence prevention across the lifespan based on best practices in the field.
  • Outreaches to and collaborates effectively with other organizations and institutions, including organizations serving victims of domestic violence and synagogues and other organizations serving the Jewish community
  • Maintains up-to-date information on public policy relevant to Domestic Violence and reports to JFCS’ Public Issues Committee on this issue as requested
  • Prepares reports and statistical information for Agency Executive Management and Development Department staff and assists in producing reports for funders


  • Mental health/social service professional, with 3+ years of direct case management and administrative experience
  • Masters’ degree in related field is preferred
  • Experience providing trauma-informed care. Special knowledge in the areas of domestic violence is preferred
  • Experience providing Clinical Case Management services
  • Knowledge of Bay Area community resources and knowledge of Bay Area Jewish community preferred
  • Excellent oral and written communication skills
  • Strong computer skills and proficiency with Microsoft Office software programs is preferred

To be considered for this position, you must meet the requirements and competencies listed above. Application materials will be reviewed as they are received and well-qualified candidates will be contacted for an interview.


EXCITED TO APPLY?—Domestic-Violence-Case-Management


All qualified applicants are encouraged to apply, including minorities, women, veterans, and disabled individuals. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status. JFCS is an Equal Opportunity Employer. 

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.