Case Manager, Adult Services

AGENCY OVERVIEW

From fires to the pandemic, adoption to end-of-life care, and everything in between, Jewish Family and Children’s Services is a community resource to meet the many challenges individuals and families face. With over 40 programs and services supporting home care for seniors, therapy for children, youth volunteer programs, services for people with disabilities, and so much more.

OUR CAREER OPPORTUNITY

JOB TITLE: Clinical Case Manager – Adult Services Dept.
REPORTS TO:  Program Director
EMPLOYMENT TYPE: Full-time with benefits
JOB LOCATION: San Francisco, CA

The Clinical Case Manager provides case management services and may provide mental health counseling to clients of Jewish Family and Children’s Services’ Adult Services. This role has a solid understanding of the principles of case management and a commitment to working in a social service setting and works to fulfill JFCS’ mission and goals in compliance with agency standards of performance.

BENEFITS

  • Opportunity to get hours toward licensure
  • Be part of a financially stable nonprofit with a long and rich history
  • Make positive differences in the lives of thousands of individuals and families we serve each year
  • 15 holidays total (Includes 9 federal holidays & up to 6 Jewish holidays each year)
  • Employer 403(b) retirement Match and Additional Employer Contribution (Subject to eligibility requirements)
  • 3 weeks’ vacation & 2 weeks’ sick time per year
  • Cafeteria Plan

WHAT YOU’LL DO

  • Using a case management model of service, provides intake, assessment, concrete assistance, referral to appropriate services, and ongoing monitoring of status for clients of the Adult Services program in order to assist clients in achieving maximum functioning ability
  • Assesses financial and social service needs of clients with chronic illnesses and disabilities; helps clients identify and utilize appropriate governmental programs and other community resources, in order to achieve maximum self-sufficiency
  • Establishes written, goal-oriented care plans with the client and monitors achievement of goals and problem-solves identified barriers in accordance with agency-wide standards of care management
  • Conducts individual and family clinical evaluations and formulates clinically-substantiated diagnosis and clinical treatment plans with specific goals related to the diagnosis
    • Based on treatment plan, provides time-limited, problem-solving oriented individual and family therapy in order to achieve agreed-upon goals
  • Maintains electronic documentation of case management and clinical activities in a thorough, accurate and complete manner in accordance with established guidelines
  • Provides intake coverage for incoming requests for service, including initial assessment and triage to appropriate staff and service area
  • Represents the agency in the community by providing workshops, speaking at organizations on a variety of topics, and facilitating groups
  • If licensed, can conduct individual and family clinical evaluations and formulates clinically-substantiated diagnosis and clinical treatment plans with specific goals related to the diagnosis
  • Based on treatment plan, provides time-limited, problem-solving oriented individual and family therapy in order to achieve agreed-upon goals
  • Participates in staff meetings, agency-wide committees, consul­tation and training
  • Performs duties necessary in order to carry out clinical and case management respon­sibilities in compliance with agency standards, pro­grammatic work plans, the Policy and Procedures Manual, and financial assistance guidelines, as well as all applicable JFCS policies
  • Complies with JFCS standards for recordkeeping
  • Meets individual service and fee objectives and productivity performance standards as outlined in the program description and budget

QUALIFICATIONS

  • Master’s degree in Social Work, Psychology, or related field from an accredited college or university; AND verifiable minimum two (2) years’ experience providing support services to families and/or individuals, in a human services setting, including (1) one year experience providing case management
  • License or Licenses eligible preferred but not required
  • Experience in working with mental health related issues and crisis intervention techniques
  • Clinical knowledge and skill in providing treatment to diverse client groups, including individuals with chronic mental illness
  • Knowledgeable and experienced in providing case management services within the context of a social service organization
  • Knowledgeable of Jewish traditions and both Jewish and general community resources
  • Strong verbal and written communication skills
  • Highly organized, supportive, patient, responsible, energetic and a team player
  • Ability to work independently and as part of a team
  • Occasionally be able and willing to travel locally
  • Must have received or be willing to receive the COVID-19 vaccination by the date of hire to be considered

* Candidates with only Bachelor’s degree in social work and four years’ experience will be considered

EXCITED TO APPLY?

https://jewishfamiliesandchildrenservices.applytojob.com/apply/uxBXpdKWDp/Case-Manager-Adult-Services

To be considered for this position, you must meet the requirements and competencies listed above. Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.

EQUAL OPPORTUNITY EMPLOYER

JFCS is an equal opportunity employer. All qualified applicants are encouraged to apply, including minorities, women, veterans, and disabled individuals. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.