Administrative Program Coordinator

Under the supervision of the Director of Community Education, the Administrative Program Coordinator is an administrative support position supporting the JFCS Holocaust Center and the JFCS YouthFirst Programs in a variety of office support and administrative tasks.  These include but are not limited to general and routine office administration, including managing the front desk and representing Jewish Family and Children’s Services to the public in a warm, effective and professional manner.  This position understands and assists in meeting budget and services goals and understands the mission and objectives of Jewish Family and Children’s Services.  This position works within the limitations of the Agency’s resources and performs all duties in compliance with agency standards.

Essential Duties and Responsibilities

Program Support

  • Provides programmatic administrative support for JFCS YouthFirst and Holocaust Center programs, including but not limited to Impact Year, the William J. Lowenberg Speakers Bureau, and the Tauber Holocaust Library and Archives.
  • Supports the preparation, creation and execution of special events and programs for YouthFirst and the Holocaust Center, including marketing, outreach, and promotional materials.
  • Manages the distribution and collection of program applications and evaluations for Holocaust Center and YouthFirst programs.
  • Becomes knowledgeable about programs and services provided by JFCS in order to handle information and referral requests appropriately.
  • Manages and maintains the collection, tracking, and reporting of client data for Holocaust Center and YouthFirst programs.

Office Management

  • Supports the Director of Community Education in developing timelines, workflows and systems to improve the efficiency of the Holocaust Center and YouthFirst.
  • Provides overall support for the organizational activities of the Holocaust Center and YouthFirst.  Serves as primary point person for certain event planning and logistics.  Coordinates with the Facilities Department in scheduling room reservations and ensuring regular mail pickup and delivery.
  • Responsible for reception duties: greeting, handling, and tracking the flow of visitors to the JFCS Holocaust Center and YouthFirst; notifying staff of appointments and deliveries; answering and routing all incoming calls and email in a manner consistent with Agency protocols and standards.
  • Assist the Holocaust Center and YouthFirst staff in troubleshooting office problems (phone, internet, copier, maintenance, etc) and contact Facilities and act as triage and point person for office IT and Facility needs.
  • Maintains a professional work environment that includes clean and organized public gathering spaces, kitchens, storage areas, and the foyer and waiting room.
  • Orders, maintains, and organizes supplies for the Holocaust Center and YouthFirst.
  • Actively participates in JFCS and program meetings and trainings.
  • Fosters a spirit of teamwork and unity among JFCS staff that allows for cultivating ideas, expeditious resolution of conflict, and the appreciation of diversity as well as cohesiveness, supportiveness, and working together to enable each JFCS employee and the department to succeed.
  • In coordination with the JFCS Director of Operations, assures that the 2245 Post St facility is maintained in compliance with Agency-wide standards with primary attention to the safety of its clients and employees and that safety and security standards are met.
  • Responsible for safety and security of the 2245 Post St site and is in charge of ensuring facility operations in compliance with all legal and Agency standards.  Urgently escalates any safety and security issues with the Director of Operations as they arise.
  • Acts as the lead staff person for disaster planning and emergency preparation, under the direction of the Director of Operations. Ensures security and emergency preparedness procedures are implemented properly.
  • Works with the Director of Operations to coordinate key control management and all other safeguards for the 2245 Post St site.  Reviews on a regular basis all security precautions with 2245 Post St staff.  Supports the development of safety and security policies and protocols.
  • Maintains confidentiality at all times.
  • Complies with the Jewish Family and Children’s Services Policy and Procedures Manual, as well as agency health and safety standards for clients, employees, and the facility.
  • Undertakes other duties as assigned by the Director of Community Education, Director of Youth Development, Director of the Holocaust Center, or executive leadership.

 Required Knowledge, Skills, and Abilities

  • Intermediate proficiency in MS Office.
  • Excellent verbal and written communication skills.
  • Detail-oriented; excellent work/time organizational skills, as well as analytical and problem solving skills are essential.
  • Ability to work independently with little or no supervision and in often-time driven environment is critical.
  • Ability to be sensitive to clients and community.
  • Interest in working in a Jewish social service setting and/or in the field of public history.
  • Interest in youth programming, Jewish studies, library science, or related fields.
  • Must be flexible to accept change in priorities and possess the ability to coordinate tasks under critical time demands.

Required Education and Experience

  • Bachelor’s degree required.
  • At least 2 years of relevant experience in an administrative role supporting departments is required.
  • Experience in the service sector or with a non-profit organization is a plus.

Compensation and Benefits

This is a full-time, hourly, non-exempt position with benefits. Competitive compensation will depend on experience and proficiency level. We offer a robust array of benefits, including medical, dental, and vision coverage; paid holidays; paid vacation and sick leave; 403(b) plan; and life and disability insurance.

Application Process

Please apply here:

https://jewishfamiliesandchildrenservices.applytojob.com/apply/GFkFCHdMpT/Administrative-Program-Coordinator

To be considered for this position, you must meet the requirements and competencies listed above. Application materials will be reviewed as they are received and well-qualified candidates will be contacted for an interview.

Please be aware that JFCS requires all employees to be fully vaccinated against COVID-19.  This position will require the successful candidate to provide proof that they are fully vaccinated by their start date.  JFCS is an equal opportunity employer and will provide reasonable accommodations to those individuals who are unable to be vaccinated for COVID-19 consistent with federal, state, and local law.

***LOCAL CANDIDATES ONLY.  NO RELOCATION OFFERED FOR THIS ROLE***

All qualified applicants are encouraged to apply, including minorities, women, veterans, and disabled individuals. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status. JFCS is an Equal Opportunity Employer.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.