Case Manager (MSSP Care Manager)

The MSSP Care Manager works as part of an interdisciplinary team to provide home assessment and case management services to clients of the Multipurpose Senior Services Program (MSSP).

Who Are We?

Jewish Family and Children’s Services (JFCS) is a lifeline for children, families, and older adults facing personal crises and challenges. As one of the Bay Area’s largest and most trusted nonprofit human service agencies, we help people of all faiths and backgrounds through our comprehensive system of care. Families turn to JFCS for everything from home care for seniors, to therapy for children, youth volunteer programs, services for people with disabilities, and so much more.

Who Are You?

  • Have graduated from an accredited four-year college or university with a degree in nursing, health, social work, gerontology, or other related fields
  • Have a master’s degree in social work, psychology, counseling, rehabilitation, gerontology or sociology
  • Have 2+ experience working with seniors or commensurate experience
  • Have proven possession of knowledge, skills, and experience necessary to perform core functions of case management
  • Have intermediate proficiency in Microsoft Word & Outlook
  • Have ability to communicate effectively with clients, their families, and other community representatives
  • Have ability to work effectively as part of a multi-disciplinary team
  • Have linguistic and cultural competence
  • Belief in providing services through a partnership with the client
  • Have flexibility and proven ability to provide responsive service to clients
  • Can work onsite at JFCS’s office in San Rafael
  • Have the COVID-19 Vaccination card by date of hire (JFCS will provide reasonable accommodations to those individuals who are unable to be vaccinated for COVID-19 consistent with federal, state, and local law)

What Will You Do?

  • Provides in-depth assessment/reassessment services to functionally impaired seniors and their families, identifying functional limitations that limit independent living, in compliance with MSSP requirements and Agency standards for performance
  • Based on the SAH and MSSP Protocols, determines the level of care management services appropriate for clients and provides services in compliance with community and Agency standards
  • Develops, implements and monitors care plans for clients, implementing services and providing follow-up and monitoring as described in the care plan
  • Identifies and develops support systems for clients, consulting with other members of the interdisciplinary care management team
  • Provides reassessment services on a regularly scheduled basis
  • Refers clients to special consultants to provide detailed evaluations and recommendations to improve functionality
  • Provides consultation and services to caregivers
  • Presents cases to a multidisciplinary team
  • Represents agency at community meetings and interagency client conferences
  • Understands and complies with all MSSP policies and regulations

Why Work at JFCS?

  • Be part of an organization that helps over 120,000 people each year
  • Financially stable nonprofit with a long and rich history
  • Great perks and benefits including competitive compensation; medical, dental, vision, and other benefits; 403(b) retirement contribution (subject to eligibility requirements); Jewish holidays off and more.

Excited to Apply?

To be considered for this position, you must meet the requirements and competencies listed above. Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.

Equal Opportunity Employer

JFCS is an equal opportunity employer. All qualified applicants are encouraged to apply, including minorities, women, veterans, and disabled individuals. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.