Director, Center for Children and Youth (CCY)—San Francisco
The Director, Center for Children and Youth, (CCY) has agency-wide leadership responsibility for services to children and youth at Jewish Family and Children’s Services. S/he is JFCS’ senior professional for this division of the agency and is responsible for providing vision and strategic leadership to this program division in order to create a national model for integrated care for children and families. Responsibilities include oversight and supervision of Parents Place, Children’s Clinical Services, the Child Training Institute and advocacy for children and families, in order to support JFCS to achieve its mission and goals. The Director oversees program quality and establishment and achievement of financial goals for assigned programs.
The Director of Children’s Services reports to Associate Executive Director and in cooperation with the CFO, Marketing and Communications, and Development Directors. The Director, JFCS Center for Children and Youth, understands and works to fulfill the mission of Jewish Family and Children’s Services.
Primary Job Duties and Responsibilities
Program Development and Implementation
- Building on existing agency programs, establishes the Center for Children and Youth, a division of JFCS. Provides leadership and initiative in expansion of programs and services for children, youth and families, ensuring best practice services across all program areas.
- Elevates the profile of the Center for Children and Youth, building academic and research partnerships to establish the Center as center of excellence in serving children and youth.
- Develops and implements comprehensive, written, business plans that outline goals, objectives and activities that will predict and insure appropriate maintenance of services to children, youth and families.
- Develops long-term and annual work plans for program objectives and budgets to best serve children, youth and families in assigned areas. Assures that fee income, service goals and revenue expectations are met in assigned areas in compliance with JFCS’ Work Plan and Operating Budget; regularly monitors department budgets and provides monthly reports of budgetary variances.
- Continually evaluates the effectiveness of program performance against market constraints and changes, and revises the business development plans to take corrective action as appropriate. Recommends program modifications and/or enhancements as indicated and in response to community need.
- Establishes lay and professional advisory committees to support the work of the Center, effectively engages thought leaders in the field and donors in program development and implementation.
- Develops strong collaborations with stakeholders, including key individuals, agencies, organizations and government leaders to address community-wide challenges.
- Effectively represents the Center for Children and Youth in the community. Presents to large and small groups on the work of the Center, including expert presentations on key issues related to child and youth development.
- Provides leadership in assessing community needs and in program planning, by maintaining working relationships with key constituents and with other Jewish and non-Jewish agencies in areas assigned.
Development and Marketing
- In collaboration with Development and Marketing staff, creates and maintains support for development activities including fundraising and public relations in order to increase engagement with and monetary support for the Center for Children and Youth.
- Develops opportunities to seek grant funding for specific projects. Implements cultivation, publicity and fundraising events and activities, in cooperation with Development Department staff.
- Insures that operations are organized efficiently throughout the areas assigned; and that the procedures, policies, information, materials and activities are uniform.
- Implements and administers all program components in compliance with goals, objectives and the Agency’s Work Plan.
- Implements quality assurance plans for services provided, and monitors quality of service.
- Oversees the development of program materials, including forms, training and procedural manuals, and checklists, as needed, in consultation with other appropriate staff.
- Fosters a spirit of teamwork and unity among department members that allows for cultivating ideas, expeditious resolution of conflict, and the appreciation of diversity as well as cohesiveness, supportiveness, and working together to enable each employee and the department to succeed.
- Leads the employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback and performance development planning. Meets the annual performance evaluation of staff in compliance with JFCS standards.
- Insures that designated staff complies with Agency standards for record keeping, client access to records and confidentiality and interprets Agency policies to staff.
- Implements and administers all program components in compliance with goals, objectives and the Agency‘s Work Plan.
- Coordinates staff training and staff development in the assigned area, in compliance with the JFCS Work Plan to maximize staff learning and professional development.
- Insures appropriate staffing levels and workloads, in compliance with Agency standards, so that service goals are met.
- Complies with the Jewish Family and Children’s Services Policy and Procedures Manual, as well as agency health and safety standards for clients, employees, and the facility.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Must be able to remain in a stationary position 50% of the time.
- Walking, standing, twisting and bending for brief periods of time.
- Occasional reaching and/or grasping using hands and/or arms.
- Ability to lift, carry, bend, stoop, push or pull. May be required to lift up to 10 pounds.
- May be required to ascend/descend stairs.
- Regular use of hands requiring dexterity in using the telephone, computer keyboard, mouse or calculator.
- Visual ability to read documents and computer monitor.
- Exposure to low to moderate noise levels characteristic of working in an office environment.
- Advanced degree in child-related specialty field required.
- Experience at an executive level at an agency or organization that delivers services to children and youth, At least five years’ program management experience, including experience providing oversight and direction to multi-disciplinary staff serving children, youth, and families in an academic, clinical or social service setting
- Expert public speaking skills, content expert able to deliver lectures on child development related topics to lay and professional audiences.
- Previous experience in developing and implementing a business and program plan, including establishment and achievement of financial projections.
- Previous experience in successfully engaging with thought leaders, academics, donors and other professionals in the human services field.
- Ability to work independently and as part of a team.
- Knowledge of Jewish tradition and culture.
- Must be proficient in MS Office and Outlook.
- The person in this position requires effective communication with clients, JFCS staff and outside customers. Must be able to exchange accurate verbal or written information in varying situations.
- Able to travel to all regions served by JFCS as needed to accomplish departmental activities.
This is a full time, exempt management level position with benefits. Competitive compensation will depend on experience and proficiency level. We offer a robust array of benefits including: medical, dental, and vision coverage; paid holidays; paid vacation and sick leave; 403(b) plan; life and disability insurance.
Please submit cover letter and resume to [email protected] with Director-Center for Child and Youth in your subject line.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.