Legal Assistant: Immigration (Flex) 6 month contract w/benefits

The Legal Assistant (Flex) plays a central role in providing administrative assistance and case support for the Legal Services Department. The role is responsible for the completion of immigration-related forms, corresponding with clients and immigration agencies, and interpreting/translating for clients.

Who Are We?

As a problem-solving center for residents of San Francisco, Marin, and Sonoma, Santa Clara, and San Mateo counties, Jewish Family and Children’s Services (JFCS) is a lifeline for children, families and older adults facing personal crises and challenges. We have over 40 programs, including home care for seniors, therapy for children, youth volunteer programs, services for people with disabilities, and so much more.

JFCS serves people of all faiths and backgrounds with our comprehensive system of care. Our professional teams bring years of experience to every client who walks through the door. As a national leader in developing innovative human services, JFCS incorporates the latest research and best practices to ensure everyone gets the highest quality services and care.

Founded in 1850, JFCS is one of the oldest and largest human service non-profit agencies in the United States. We are guided by the Jewish traditions of advancing human dignity for everyone, community responsibility, inter-generational ties, and repairing the world.

Who Are You?

  • Have intermediate proficiency skills with Microsoft Office Suite(MS Outlook and MS Outlook Calendar)
  • Have excellent verbal and written communication skills
  • Demonstrated ability to handle multiple tasks and meet multiple deadlines with daily, changing and competing timeframes and mandated quality standards
  • Demonstrated interest and/or experience in immigration law or working with underserved populations seeking legal services
  • Ability to commute to both San Francisco and Palo Alto offices
  • High School Graduate or higher
  • Knowledge of and sensitivity to issues regarding immigration and naturalization and cross-cultural communications
  • 1+ year progressive work experience in an administrative support environment
  • Can work onsite at JFCS’s offices in San Francisco 75% and Palo Alto 25%
  • Have the COVID-19 Vaccination card by date of hire (JFCS will provide reasonable accommodations to those individuals who are unable to be vaccinated for COVID-19 consistent with federal, state, and local law)
  • Preferably
    • Fluent in Russian and/or Spanish
    • J.D. or paralegal certification

What Will You Do?

  • Execute the day-to-day administrative support functioning of the program with minimal supervision
  • Provide all aspects of excellent customer service relations for our program by serving as the primary point of contact for Legal Services clients, responding to the general inquiries via phone or email and directing messages to the appropriate Legal Services Department team member
  • Meeting with clients one-on-one in person when appropriate
  • Track the progress of individual cases and prepares case documents for filings, interviews, and hearings for review by attorney or DOJ accredited representative
  • Physically preparing paper applications to file by mail with USCIS, filing documents in clients’ physical case files, and organizing paper case files and documents
  • Respond to client inquiries and proactively informs clients regarding the current status of their cases and any documentation they need to provide
  • Contact immigration governmental offices (USCIS, NVC, etc.) to follow up on the status of cases
  • Assists Director of Legal Services and/or staff attorneys and accredited representatives with the preparation of USCIS forms, consular processing documents, and supplementary materials for client filings
  • Communicate regularly with Director of Legal Services and/or staff attorneys to ensure that data is accurate and up to date and prepares case-related statistical and narrative reports for internal and grant reporting purposes
  • Maintain case management data systems so that vital information for each open and closed case is accurately reflected
  • Prepare letters, correspondence, memos and other material for JFCS Legal Services Department
  • Provide interpretation assistance during JFCS appointments and USCIS interviews
  • Ensure efficient workflow of the department by opening and closing case files according to department best practices and procedures

Why Work at JFCS?

  • Be part of a financially stable nonprofit with a long and rich history
  • Make positive differences in the lives of thousands of individuals and families we serve each year
  • Full-time 6-month temporary basis and non-exempt position
  • Great Perks and Benefits:
    • Competitive compensation
    • 15 holidays total (Includes 9 federal holidays & up to 6 Jewish holidays each year)
    • Employer 403(b) retirement Match and Additional Employer Contribution (Subject to eligibility requirements)
    • 3 weeks’ vacation time per year
    • 2 weeks’ sick time per year
    • Benefits: medical, dental, vision, life insurances, Employee Assistance Program, and commuter benefits
    • Educational Leave
    • Access to JFCS services

Excited to Apply?

To be considered for this position, you must meet the requirements and competencies listed above. Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.

Equal Opportunity Employer

JFCS is an equal opportunity employer. All qualified applicants are encouraged to apply, including minorities, women, veterans, and disabled individuals. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.