Clinical Case Manager, Adult Services
The Clinical Case Manager provides case management services and may provide mental health counseling to clients of Jewish Family and Children’s Services’ Adult Services. This role has a solid understanding of the principles of case management and a commitment to working in a social service setting. S/he works to fulfill JFCS’ mission and goals in compliance with agency standards of performance.
Who Are We?
As a problem-solving center for residents of San Francisco, Marin, and Sonoma, Santa Clara, and San Mateo counties, Jewish Family and Children’s Services (JFCS) is a lifeline for children, families and older adults facing personal crises and challenges. We have over 40 programs, including home care for seniors, therapy for children, youth volunteer programs, services for people with disabilities, and so much more.
JFCS serves people of all faiths and backgrounds with our comprehensive system of care. Our professional teams bring years of experience to every client who walks through the door. As a national leader in developing innovative human services, JFCS incorporates the latest research and best practices to ensure everyone gets the highest quality services and care.
Founded in 1850, JFCS is one of the oldest and largest human service non-profit agencies in the United States. We are guided by the Jewish traditions of advancing human dignity for everyone, community responsibility, inter-generational ties, and repairing the world.
Who Are You?
- Has Master’s degree in Social Work, Psychology, or related field from an accredited college or university; AND verifiable minimum two (2) years’ experience providing support services to families and/or individuals, in a human services setting, including (1) one year experience providing case management. Licensed or license eligible MFT or LCSW strongly preferred.
- Has experience in working with mental health related issues and crisis intervention techniques.
- Proven clinical knowledge and skill in providing treatment to diverse client groups, including individuals with chronic mental illness.
- Is knowledgeable and experienced in providing case management services within the context of a social service organization.
- Knowledgeable of Jewish traditions and both Jewish and general community resources
- Has strong verbal and written communication skills
- Is highly organized, supportive, patient, responsible, energetic and a team player
- Has ability to work independently and as part of a team
- Has a valid CADL and clean DMV report
- Able and willing to travel locally
- Have the COVID-19 Vaccination card by date of hire (JFCS will provide reasonable accommodations to those individuals who are unable to be vaccinated for COVID-19 consistent with federal, state, and local law)
What Will You Do?
- Using a case management model of service, provides intake, assessment, concrete assistance, referral to appropriate services, and ongoing monitoring of status for clients of the Adult Services program in order to assist clients in achieving maximum functioning ability
- Assesses financial and social service needs of clients with chronic illnesses and disabilities; helps clients identify and utilize appropriate governmental programs and other community resources, in order to achieve maximum self-sufficiency
- Establishes written, goal-oriented care plans with the client and monitors achievement of goals and problem-solves identified barriers in accordance with agency-wide standards of care management
- As assigned, conducts individual and family clinical evaluations and formulates clinically-substantiated diagnosis and clinical treatment plans with specific goals related to the diagnosis
- Based on treatment plan, provides time-limited, problem-solving oriented individual and family therapy in order to achieve agreed-upon goals
- Maintains electronic documentation of case management and clinical activities in a thorough, accurate and complete manner in accordance with established guidelines
- Provides intake coverage for incoming requests for service, including initial assessment and triage to appropriate staff and service area
- Represents the agency in the community by providing workshops, speaking at organizations on a variety of topics, and facilitating groups
- Participates in staff meetings, agency-wide committees, consultation and training.
- Performs duties necessary in order to carry out clinical and case management responsibilities in compliance with agency standards, programmatic work plans, the Policy and Procedures Manual, and financial assistance guidelines, as well as all applicable JFCS policies
- Complies with JFCS standards for recordkeeping
- Meets individual service and fee objectives and productivity performance standards as outlined in the program description and budget.
Why Work at JFCS?
- Be part of a financially stable nonprofit with a long and rich history
- Make positive differences in the lives of thousands of individuals and families we serve each year
- Great Perks and Benefits:
- Competitive compensation
- Full time position may also be available
Excited to Apply?
To be considered for this position, you must meet the requirements and competencies listed above. Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview.
Equal Opportunity Employer
JFCS is an equal opportunity employer. All qualified applicants are encouraged to apply, including minorities, women, veterans, and disabled individuals. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.