Clinical Services Director
Under the supervision of the Associate Executive Director, the Director of Clinical Services has agency-wide leadership responsibility for all aspects of clinical services across the agency. The Director of Clinical Services is a member of the Center for Children and Youth leadership and oversees the CCY interdisciplinary clinical team. The Clinical Director works closely with other division and program directors to ensure the integration of clinical programs with other departmental offerings. The Clinical Director is responsible for program development and implementation, quality assurance, and establishment and achievement of financial goals for assigned programs.
The Director understands and assists in meeting budget and services goals, understands the mission and objectives of Jewish Family and Children’s Services and works within the limitations of the Agency’s resources and performs all duties in compliance with agency standards and is part of the Agency’s management team.
Essential Duties and Responsibilities
- Provides leadership and initiative in development and delivery of clinical programs and services for children, youth and families, adults and seniors.
- Ensures the delivery of clinically proven service models that are effective in treating adults, including best practice models for problem-focused treatment for anxiety, depression and other common diagnoses.
- Oversees the delivery of best practice services to children and youth with a wide variety of challenges, including those diagnosed with mental health disorders, developmental delays, sensory processing disorders, AD/HD, and learning differences.
- Develops and implements quality assurance review process for clinical services, ensuring that risk management practices are followed and quality indicators are regularly monitored and addressed to ensure program improvement.
- Develops and implements comprehensive, written, business plans that outline goals, objectives and activities that will predict and insure growth of clinical services across the agency as per the workplan. Ensures appropriate staffing levels and workloads, in compliance with Agency standards, so that service goals are met.
- Creates long-term and annual work plans for program objectives and budgets to best serve clients in assigned areas. Reviews strategy described in the plan against program performance, and evaluates results of activities on a monthly basis in order to improve services and operations. Recommends program corrections, modifications and/or enhancements as indicated and in response to community need.
- Ensures that agency mission and values are explicitly woven into the agency service model of care.
- Provides leadership in assessing community needs and in program planning by maintaining
working relationships with key constituents and with other Jewish and non-Jewish agencies in areas assigned. Coordinates activities with other involved agencies and organizations. Interprets Agency policies and programs in the assigned area to community leaders and organizations and provides consultation as needed in cooperation with rabbis and other professional staff of Jewish communal organizations.
- Develops and implements braided funding model for clinical services including fee for service, contracts and contributed income. Oversees fee collection for clinical services including managing payor contracts. Assures that fee income, service goals and revenue expectations are met in assigned areas in compliance with JFCS’ Work Plan and Operating Budget; monitors annual budgets and provides monthly reports of budgetary variances
- In collaboration with Development and Marketing staff, creates and maintains support for development activities including fundraising and public relations in assigned area in order to increase voluntary and monetary support for JFCS’ services. Develops opportunities to seek grant funding for specific projects.
- Ensures that operations are organized efficiently throughout the areas assigned; and that the procedures, policies, information, materials and activities are uniform. Oversees the development of clinical program materials, including forms, training and procedural manuals, and checklists, as needed, in consultation with other appropriate staff.
- Provides regular supervision of designated staff as assigned, including ongoing written and verbal performance evaluation of all staff in compliance with JFCS standards. Makes recommendations on hiring, recognition, disciplinary action, and termination of staff.
- Ensures that designated staff complies with Agency standards for record keeping, client access to records and confidentiality and interprets Agency policies to staff. Coordinates staff training and staff development in the assigned area, in compliance with the JFCS Work Plan to maximize staff learning and professional development.
Required Knowledge, Skills, and Abilities
- In-depth knowledge of both typical child development and psychopathology in childhood.
- Demonstrated skill in evaluation and treatment of children, adolescents, and adults using a range of modalities, including psycho-education, individual therapy and family therapy.
- Up to date knowledge of evidence-based best practices in the field as well as promising, newly emerging practices.
- Strong commitment to providing the highest possible quality of service to clients and the community.Knowledge of the Jewish and general communities and their resources.
- Knowledge of the impact of adverse childhood experiences on both children and adults, and strategies for best practices in treating children and families
- Proven experience in successful program management, including excellent organizational and analytic skills
- Ability to work independently and collaboratively as part of a team.
- Superior communication skills, both written and verbal.
- Ability to utilize Microsoft Office Suite, including Outlook, Word, Excel, and Power Point.
Required Education and Experience
- Graduate degree and licensed Ph.D., PsyD, or LCSW, and at least 5 years post license experience with a focus on providing clinical treatment to children, youth and adults.
- At least 3 years’ experience managing a clinical program, including clinical and administrative supervision of staff.
- Experience developing program budgets and monitoring performance in relation to service provision and fee generation.
Compensation and Benefits
This is a full-time, hourly, non-exempt position with benefits. Competitive compensation will depend on experience and proficiency level. We offer a robust array of benefits, including medical, dental, and vision coverage; paid holidays; paid vacation and sick leave; 403(b) plan; and life and disability insurance.
Please apply here:
To be considered for this position, you must meet the requirements and competencies listed above. Application materials will be reviewed as they are received and well-qualified candidates will be contacted for an interview.
***LOCAL CANDIDATES ONLY. NO RELOCATION OFFERED FOR THIS ROLE***
All qualified applicants are encouraged to apply, including minorities, women, veterans, and disabled individuals. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status. JFCS is an Equal Opportunity Employer.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees so classified.