Family Resources Summary

Family Resources is a community-based program that strengthens our community by increasing awareness of existing services that meet family needs, a prerequisite to resource utilization, and by building personal connections across the community's diverse constituents. Several innovative approaches were designed to achieve these goals.

• A Searchable Website with ~600 resources, information in four foreign languages, and personal photo / message introductions to members of the community, service providers, and different ethnic groups.
• Desktop Kiosks of Information placed throughout the community to provide an easily viewable hard-copy presentation of selected resources from the Family Resources website for the many situations where internet access is not possible or appropriate. Each Kiosk is supported by an Ambassador.
• Ambassador Development Program, a person-to-person community-building component, makes information and connections meaningful and effective through personalization and cultural adaptations. Ambassadors increase the likelihood of reaching isolated individuals and those out of the mainstream of information exchange.
• The Family Resources Hub serves as a central office for all Family Resources activities. The hub provides the opportunity for individual discussion with a resource specialist, access to the internet, and hard copy information for taking.

Family Resources
4000 Middlefield Road T-2
Palo Alto, CA 94303

Phone: 650-329-2221
Fax: 650-856-8756
Url: www.city.palo-alto.ca.us/familyresources
Email: familyresources@city.palo-alto.ca.us